Shopping guide
Product Shipment and Product Information
| Time of Shipment (Delivery Time) | Depending on the payment method you chose. ・Credit Card, Amazon Pay, PayPay(Online), Rakuten Pay, Cash on Delivery: We will dispatch the products within three business days from order confirmation e-mail is sent. ・Payment by the Multimedia Terminal in the Convenience Store, Bank ATMs and Online Banking: We will dispatch the product within three business days from the payment is confirmed. ・Deferred Payment: We will dispatch the product within three business days from the confirmation with the settlement agency. *We will send it after confirming the inventory at the start of preparations for
shipment. |
| Deliverable Area | Within Japan only |
| Expiration date | We have set the expiration date shorter to ensure the taste and flavor of the Geisha. Please enjoy
it soon after the Product arrives.
|
| Sales Volume | In principle, the Products shall be sold only in inventory and in order of purchase application. |
Returns and Defective Products
| Return Policy and Deadlines | Due to the nature of the Product, no replacement or return of the Product for your convenience.
Please note before you place an order. In the event of any defects in the delivered products, please contact us via the following inquiry form within seven days after the Product arrives. For the inquiry form, please click here. |
| Response in the Event of Deficiencies | If there are any defects, we will check the inventory status and replace it with an equivalent
product. We will cancel your order if the Product is out-of-stock. Please note before you place an order. |
| Return Postage | We will bear the cost of returning or replacing the products due to our defects. |
Payment and Shipping Charges
| Postage | 700yen charge nationwide |
| Payment Method | Credit Card Amazon Pay PayPay(Online) Rakuten Pay Payment by the Multimedia Terminal in the Convenience Store Bank ATMs and Online Banking Deferred Payment Cash on Delivery ※Accepted card brands: |
| Additional charges (pre-taxed) |
Credit Card: none Amazon Pay: none PayPay: none Rakuten Pay: none Payment by the Multimedia Terminal in the Convenience Store: 330yen Bank ATM/Online Banking: 330yen Deferred Payment: 224yen Cash on Delivery: 330yen |
| Payment Time | Credit Card: At the time of shipment Amazon Pay: At the time of shipment PayPay(Online): At the time of shipment Rakuten Pay: At the time of shipment Payment by the Multimedia Terminal in a Convenience Store: Within seven days of order placement Banks, ATMs, and Online Banking: Within seven days of order placement Deferred Payment: Within seven days after the arrival of the Products Cash on Delivery: At the time of delivery |
| Expiration date of application | If you choose to make payment by the Multimedia Terminal in a Convenience Store, or Bank ATMs and Online Banking as your payment method, please pay within seven days after the order is placed. If we cannot confirm your payment, our order will be canceled. |
Issuance of Receipts
In case it is difficult for you to use the receipts and statements issued by each payment method
you choose, we accept the issuance of the receipts in the following procedures depending on the payment method.
Please check in advance and let us know when you place your order.
*In either case, the Receipt will be issued in a PDF file and sent to the e-mail address you placed the
order.
*However, unless otherwise requested, the provision will be “Coffee charges.”
| Payment Method | Issuance procedure |
| Credit Card | ①Please fill in the addressee to be written on the Receipt at the time of the order. ②After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail. |
| Amazon Pay | ①Please fill in the addressee to be written on the Receipt at the time of the order. ②After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail. |
| PayPay(Online) | ①Please fill in the addressee to be written on the Receipt at the time of the order. ②After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail. |
| Rakuten Pay | ①Please fill in the addressee to be written on the Receipt at the time of the order. ②After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail. |
| Payment by the Multimedia Terminal in a Convenience Store | ①Please fill in the addressee to be written on the Receipt at the time of the order. ②Please enclose the Receipt (not copied) received when paying at the convenience store, (a) an 8-digit order number issued at the time of order, and (b) a memo with the addressee stated in the Receipt above①, and mail it to the address *1. ③After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail. |
| Bank ATMs and Online Banking | ①Please fill in the addressee to be written on the Receipt at the time of the order. ②After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail. |
| Deferred Payment | ①Please fill in the addressee to be written on the Receipt at the time of the order. ②Please enclose a receipt (not copied) received when paying at the bank or convenience store, (a) an 8-digit order number issued at the time of order, and (b) a memo with the addressee stated in the Receipt above①, and mail it to the address *1. ③After the Receipt mentioned in the above ②is received, we will send the receipt PDF file via e-mail. |
| Cash on Delivery | ①Please fill in the addressee to be written on the Receipt at the time of the order. ②Please enclose the Receipt (not copied) received when paying to the Courier, (a) an 8-digit order number issued at the time of order, and (b) a memo with the addressee stated in the Receipt above①, and mail it to the address *1. ③After the receipt ②above arrives, we will send the receipt PDF file by e-mail. |
| *1 Receipt mailed to Tokyo Square Garden, 3-1-1, Kyobashi, Chuo-ku, Tokyo 104-0031 Attention: GESHARY COFFEE, INC. Online Shop Department |
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Shop information
| Shop name | GESHARY COFFEE |
| Distributor | GESHARY COFFEE INC. |
| Sales director | Atsushi Maekawa |
| Address | 3-1-1, Kyobashi, Chuo-ku, Tokyo Tokyo Square Garden 104-0031 |
| E-mail address | ecshop@gesharycoffee.com |
| Phone Number | 03-3517-4151 |
| Products handled | Specialty coffee and related products |