GESHARY COFFEE

Shopping guide

Product Shipment and Product Information
Time of Shipment (Delivery Time) Depending on the payment method you chose.
・Credit Card, Amazon Pay, Cash on Delivery: We will dispatch the products within three business days from order confirmation e-mail is sent.
・Payment by the Multimedia Terminal in the Convenience Store, Bank ATMs and Online Banking:
We will dispatch the product within three business days from the payment is confirmed.
・Deferred Payment:
We will dispatch the product within three business days from the confirmation with the settlement agency.

*We will send it after confirming the inventory at the start of preparations for shipment.
*For the Payment by the Multimedia Terminal in the Convenience Store, Bank ATMs and Online Banking, Deferred Payment, product will be dispatched after the confirmation of payment, thus, we may not be able to deliver the product on your desired date.
*Any delay due to out-of-stock, unseasonable weather, delivery company’s convenience, or any other reason will be notified via e-mail.

Deliverable Area Within Japan only
Expiration date We have set the expiration date shorter to ensure the taste and flavor of the Geisha. Please enjoy it soon after the Product arrives.

※ Drip bag: 3 weeks from the date of manufacture
※ Roasted coffee beans: 1 month from the date of production
※ Ground coffee: 3 weeks from the date of production

Sales Volume In principle, the Products shall be sold only in inventory and in order of purchase application.
Returns and Defective Products
Return Policy and Deadlines Due to the nature of the Product, no replacement or return of the Product for your convenience. Please note before you place an order.
In the event of any defects in the delivered products, please contact us via the following inquiry form within seven days after the Product arrives.
For the inquiry form, please click here.
Response in the Event of Deficiencies If there are any defects, we will check the inventory status and replace it with an equivalent product.
We will cancel your order if the Product is out-of-stock.
Please note before you place an order.
Return Postage We will bear the cost of returning or replacing the products due to our defects.
Payment and Shipping Charges
Postage 700yen charge nationwide
Payment Method Credit Card
Amazon Pay
Cash on Delivery
Payment by the Multimedia Terminal in the Convenience Store
Bank ATMs and Online Banking
Deferred Payment

※Accepted card brands:
VISA, MasterCard, JCB, AMERICAN EXPRESS, Diners Club

Additional charges
(pre-taxed)
Credit Card: none
Amazon Pay: none
Cash on Delivery: 330yen
Payment by the Multimedia Terminal in the Convenience Store: 330yen
Bank ATM/Online Banking: 330yen
Deferred Payment: 185yen
Payment Time Credit Card: At the time of shipment
Amazon Pay: At the time of shipment
Cash on Delivery: At the time of delivery
Payment by the Multimedia Terminal in a Convenience Store: Within seven days of order placement
Banks, ATMs, and Online Banking: Within seven days of order placement
Deferred Payment: Within seven days after the arrival of the Products
Expiration date of application If you choose to make payment by the Multimedia Terminal in a Convenience Store, or Bank ATMs and Online Banking as your payment method, please pay within seven days after the order is placed. If we cannot confirm your payment, our order will be canceled.
Issuance of Receipts

In case it is difficult for you to use the receipts and statements issued by each payment method you choose, we accept the issuance of the receipts in the following procedures depending on the payment method. Please check in advance and let us know when you place your order.
*In either case, the Receipt will be issued in a PDF file and sent to the e-mail address you placed the order.
*However, unless otherwise requested, the provision will be “Coffee charges.”

Payment Method Issuance procedure
Credit Card ①Please fill in the addressee to be written on the Receipt at the time of the order.
②After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail.
Amazon Pay ①Please fill in the addressee to be written on the Receipt at the time of the order.
②After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail.
Cash on Delivery ①Please fill in the addressee to be written on the Receipt at the time of the order.
②Please enclose the Receipt (not copied) received when paying to the Courier, (a) an 8-digit order number issued at the time of order, and (b) a memo with the addressee stated in the Receipt above①, and mail it to the address *1.
③After the receipt ②above arrives, we will send the receipt PDF file by e-mail.
Payment by the Multimedia Terminal in a Convenience Store ①Please fill in the addressee to be written on the Receipt at the time of the order.
②Please enclose the Receipt (not copied) received when paying at the convenience store, (a) an 8-digit order number issued at the time of order, and (b) a memo with the addressee stated in the Receipt above①, and mail it to the address *1.
③After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail.
Bank ATMs and Online Banking ①Please fill in the addressee to be written on the Receipt at the time of the order.
②After the dispatch of the product is completed, we will send the Receipt PDF file via e-mail.
Deferred Payment ①Please fill in the addressee to be written on the Receipt at the time of the order.
②Please enclose a receipt (not copied) received when paying at the bank or convenience store, (a) an 8-digit order number issued at the time of order, and (b) a memo with the addressee stated in the Receipt above①, and mail it to the address *1.
③After the Receipt mentioned in the above ②is received, we will send the receipt PDF file via e-mail.
*1 Receipt mailed to
Tokyo Square Garden, 3-1-1, Kyobashi, Chuo-ku, Tokyo 104-0031
Attention: GESHARY COFFEE, INC. Online Shop Department
Shop information
Shop name GESHARY COFFEE
Distributor GESHARY COFFEE INC.
Sales director Atsushi Maekawa
Address 3-1-1, Kyobashi, Chuo-ku, Tokyo
Tokyo Square Garden
104-0031
E-mail address ecshop@gesharycoffee.com
Phone Number 03-3517-4151
Products handled Specialty coffee and related products